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Privacy Policy

Last updated: 27th November 2020

Walsall for All is a partnership initiative between Ministry of Housing, Communities and Local Government, Walsall Council and its partners as part of the governments Integrated Communities Strategy. The programme is co-ordinated and run by Walsall Council who work with their partners to develop and implement projects, with the aim of supporting integration and cohesion throughout Walsall.

Under the General Data Protection Regulations (2016) and the Data Protection Act (2018) you are entitled to know what personal data we use, why we use it, how we store it and for how long, and who we might share it with and why. Personal data is any information which provides details about an individual to someone else. The individual must be identifiable from the information, if the information is fully anonymised it is no longer classed as personal information.

Your personal data includes all the information we hold that identifies you or is about you, for example, your name, email address, postal address, date of birth, location data and in some cases opinions that we document about you.


Everything we do with your personal data counts as processing it, including collecting, storing, amending, transferring and deleting it. We are therefore required to comply with the Data Protection Legislation to make sure that your information is properly protected and used appropriately. This fair processing notice provides information about the personal data we process, why we process it and how we process it.

  • What information do we collect?
    We will collect the following information about you: Name Contact details, including email address and phone number Address and postcode for demographic purposes Date of birth Other Agencies involved Health/medical information (special category data – please see further below) may be collected when this is relevant to the service being accessed. ​ Dependent upon the project you wish to access further details may then be collected as necessary. The information collected and used will vary and we will only collect and use the information which is necessary in order for you to access and participate in the specific initiative. Walsall Council are obliged to monitor our compliance with Equality and Diversity Legislation. This will mean you are often asked to complete an equal opportunities form that collects information such as ethnicity, gender, sexual orientation and religion. You do not have to provide this information for these purposes if you do not wish to do so. Choosing not to complete these forms will not prevent you from accessing our services.
  • Why do we collect and use personal information?
    Without the information we collect and require or share, Walsall for All would not be able to provide you with the services or support for which we have contractual and legal obligations to deliver. ​ In particular, we will use information about you: To contact you with information about the Walsall for All programme. To publish case studies and content on Walsall for All’s social media channels, website, the newsletter and other appropriate forms of communication. To send you regular updates and the newsletter on a monthly basis by email. For monitoring and evaluation purposes. To provide evidence to our partners (see list further below) that our projects have met the needs of communities, groups and individuals. To identify needs, such as health, medical and safeguarding. To send anonymised data to the government, such as postcode and special category data. To ensure our services are delivered effectively.
  • How we collect information
    We will collect the information in several ways. Subscriber form online through the Walsall for All website and through a paper form. Registration forms. Evaluation and monitoring forms. Through the project you are part of. Through our partners and agencies.
  • Purpose for processing and lawful basis
    The lawful basis under which we process your information and the linked reason for processing is: Where processing is necessary for the performance a contract to which you are a party, or in order to take steps before entering into a contract. When processing your information is necessary to cooperate with and conform to UK law or another legal obligation to which the Council is subject. The purpose of processing is to carry out a task in the public interest or the exercise of official authority vested in the controller. ​ There may be occasions when we use and/or share your information in order to protect you or another individual and prevent serious harm. In circumstance where none of the above lawful reasons apply we will only collect and use your information with your consent. Please note you can withdraw you consent to this processing at any time by contacting us at our main address: Information Rights Resource and Transformation Walsall Council Civic Centre Darwall Street Walsall WS1 1TW ​ Telephone: 01922 650000 By email
  • Special category data
    Special category data is information which is deemed particularly sensitive and which unlawful processing could create risks to you. The following information is classed as special category: Race, Ethnicity, Political Opinion, Religious or Philosophical Beliefs, Trade Union Membership, Genetic and Biometric Information, Health, and Sexual Orientation. When using your information we must make sure that we have a lawful reason to do so. The reasons Walsall for All will primarily use for the processing of your special category information are: Necessary for reasons of substantial public interest; Necessary for archiving purposes in the public interest, scientific or historical research; In circumstance where none of the above lawful reasons apply we will only collect and use and or share your information with an appropriate legal and justified reason or your explicit and informed consent. Please note you can withdraw you consent to this processing at any time by contacting us at our main address: ​ Information Rights Resource and Transformation Walsall Council Civic Centre Darwall Street Walsall WS1 1TW ​ Telephone: 01922 650000 By email
  • Who we may share your information with:
    In order to deliver Walsall for All projects, including partnership work, other services related to the programme, monitoring and evaluation and safeguarding procedures, we may need to share your information with other organisations and entities. Walsall Council will collect and store your data in their capacity as programme co-ordinators. We will share details with the partnership organisation who are providing the service you wish to access. The list of partnership organisations are: Arts Connect Black Country Innovate CIC Brap Nash Dom CIC National Federation of Gypsy Liaison Groups The Faith and Belief Forum The National Youth Agency UNICEF (Rights Respecting Schools) Walsall Community Transport ​ Your personal data may be shared with the partner organisations detailed above only when there is a lawful basis to do so, for example, where access to a service is needed or requested. There may also be occasion when we will share your information with relevant third parties when required to do so by law. These may include: HMRC Housing Associations – Walsall Housing Group IFF – Research Body commissioned by MHCLG Ministry of Housing, Communities and Local Government (MHCLG) Other teams within Walsall Council as appropriate (for example including but not limited to Community, Equality and Cohesion Team, Elected Members of Walsall Council, Adult Social Care, Children’s Social Care) Walsall Safeguarding Board West Midlands Police ​ All people with access to your information will do so under strict adherence to Data Protection law, adequate safeguards and appropriate authorisation.
  • How long we will hold your information
    This information needs only be retained for as long as our communications content (such as the newsletter) is produced, or until an individual asks to unsubscribe from it. ​ There are provisions in UK law that dictate how long we can keep your information. These provisions are known as retention guides or codes of practice. ​ The Council will only hold and archive your information in line with its corporate retention schedule which has been compiled in accordance with UK legislation such as, but not limited to, the Health and Social Care Records Code of Practice, The Health and Social Care Act, the Public Records Act and the Local Government Act. All information will only be held for as long as is necessary but if you have any concerns or queries please contact us on 01922 650000.
  • Wix website hosting
    Our website is hosted by which includes their subsidiaries and affiliated companies. In order to provide these service they may at times, host and store information in data centers located in the United States of America, Ireland, South Korea, Taiwan and Israel. We regularly review and monitor to ensure that appropriate safeguards are in place for any web data and cookie data which may be transferred outside the EU.
  • What are your rights?
    You have the following rights with regard to your personal information: ​ 1. Right to be informed – You have the right to know the following: ​what information we intend to collect, why we need your information, the lawful basis under which we can process your information, how we will process your information, whether we share your information, who we might share your information with, your rights until the law, how long we will retain your information and how you can contact us. This Privacy Notice should have detailed all of the above but if for any reason you are dissatisfied with our stewardship of your information, you have the right to lodge a complaint with the Information Commissioners Office (ICO), contact details are provided below. 2. Access to your information ​ If you would like to know what information we hold and process about you, the category of information, who we share your information with, to ascertain the accuracy of the information and the criteria we apply in processing your information, you can make a request to us in writing. ​ To make a subject access request and receive a copy of your personal information, contact Information Rights at: Information Rights Resource and Transformation Walsall Council Civic Centre Darwall Street Walsall WS1 1TW Telephone: 01922 650000 By email Please be aware we will need you to provide appropriate identification. ​ We should respond to your request within 30 days of receipt but if the request is complex and more time is required we will inform you in writing. We will provide the information you request as soon as possible and in any event within one month of receiving your request. If we need more information to comply with your request, we will let you know. ​ 3. Rectification of your data If you believe personal data we hold about you is inaccurate or incomplete, you can ask us to rectify that information. We will comply with your request within one month of receiving it unless we don’t feel it is appropriate, in which case we will let you know why. We will also let you know if we need more time to comply with your request. ​ 4. Right to be forgotten ​ In some circumstances, you have the right to ask us to delete personal data we hold about you. This right is available to you: Where we no longer need your personal data for the purpose for which we collected it. Where we have collected your personal data on the grounds of consent and you withdraw that consent. Where you object to the processing and we don’t have any overriding legitimate interests to continue processing the data Where we have unlawfully processed your personal data (i.e. we have failed to comply with GDPR); Where the personal data has to be deleted to comply with a legal obligation ​ ​ 5. Right to restrict processing In some circumstances, you can restrict us from using your information if you believe the data is inaccurate or if there are no lawful grounds for using the information but you do not want us to delete the information. In addition you can prevent us from deleting information we no longer use or need if you require it for a legal claim or defence. Following investigation, if it is determined that the right to restrict processing should not apply the Council will inform you of reasons for this before the restriction is lifted. ​ 6. Data portability ​ You have the right to ask us to provide your personal data in a structured, commonly used and machine readable format so that you are able to transmit the personal data to another data controller. This right only applies to personal data you provide to us: Where processing is based on your consent or for performance of a contract (i.e. the right does not apply if we process your personal data on the grounds of legitimate interests); and Where we carry out the processing by automated means We will respond to your request as soon as possible and in any event within one month from the date we receive it. If we need more time, we will let you know. ​ 7. Right to object You are entitled to object to us processing your personal data: If the processing is based on performance of a task in the public interest or exercise of official authority For direct marketing purposes (including profiling); and/or For the purposes of scientific or historical research and statistics Whether or not you have legitimate grounds to object to processing of your information, we will respond to your request within one month stating that your request has been upheld or the reasons for not upholding your request if that is the case.
  • Automated decision making
    Automated decision-making means making a decision solely by automated means without any human involvement. We don’t carry out any automated decision making using your personal data.
  • Your right to complain about our processing
    Our Data Protection Officer (DPO) is Paul Withers. If you have any questions about your rights under the GDPR, how we use your information, or you wish to make a complaint about how we have processed or utilised your data, Paul will be able to help. How to contact our DPO: Contact Address: Office of the DPO Resources & Transformation Civic Centre 3rd Floor (HR Suite) Walsall Council Darwall Street Walsall WS1 1TP Email Address: Contact Telephone Number: 01922 650970 ​ Should you be dissatisfied with the response you receive, you can contact the Information Commissioner’s Office (ICO) with the details given below: ICO ​ Address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Email Address: Use the online form via this link Telephone Numbers: Calling from within the UK 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate. Calling from outside the UK +44 1625 545 745.


To make this site simpler, we sometimes place small data files on your computer. These are known as cookies. Most big websites do this too.

Our cookies help us:

  • Make our website work as you'd expect

  • Improve the speed/security of the site


We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)

  • Collect any sensitive information (without your express permission)

  • Pass data to advertising networks

  • Pass personally identifiable data to third parties

  • Pay sales commissions

We collect web statistics automatically about your visit to our site. This information is used to help us follow browsing preferences so that we can improve our website. These statistics do not contain personal data and cannot be traced back to an individual.

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

Website Function Cookies

We use cookies to make our website work including:

There is no way to prevent these cookies being set other than to not use our site.


Managing Cookies

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit or


Find out how to manage cookies on popular browsers:

  • Google Chrome

  • Microsoft Edge

  • Mozilla Firefox

  • Microsoft Internet Explorer

  • Opera

  • Apple Safari


To find information relating to other browsers, visit the browser developer's website.

To opt out of being tracked by Google Analytics across all websites, visit

How we use cookies

The following cookies are used by this website:

Personal information collected via online forms

Our policy is to respect and protect the privacy of anyone who visits our website.  Where we ask you for personal information via an online form, this information will only be used for the purpose indicated and will be held in a secure manner. It will not be used for any other purpose without your permission and will not be kept for longer than necessary. If you are concerned about providing your personal information online please contact us and we will arrange alternative means for you to provide this information


Use of IP addresses and cookies

We collect IP addresses only for the purposes of system administration and to audit the use of our site. We do not link IP addresses to anything personally identifiable, which means that while your user session will be logged you will remain anonymous to us.



External links​

This site contains links to other sites. Walsall for All is not responsible for the privacy practices or the content of these sites nor do we endorse any externally linked sites.



This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.



Measuring website usage (Google Analytics)

We use Google Analytics to collect information about how people use this site. We do this to make sure it’s meeting its users’ needs and to understand how we could do it better.

Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

The following cookies are set by Google Analytics and are classed as ‘persistent’ as they are stored for a considerable time on your computer, but they only track your visits to and not any other sites you visit before or after: 

For more information about Google Analytics, visit

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